Is your Lost Angel device 100% authentic? Verify it today!
*You'll have to remove the scratch-off area on the sticker to find the security code. The sticker can be found on the box.
How to Verify Your Device
To eliminate low-quality counterfeits, every authentic Lost Mary device, including Sphere 35K and Mate 50K Kit & Pods, will come with a unique security code.
Locate the Sticker
Find a holographic sticker on one side or the back of the box.
Scratch Off
Gently scratch off the coating to get a QR Code and a 16-digit security code.
Scan or Enter
Scan the QR code with your phone camera, or enter the numbers in the box above to access to the verification portal.
Authentic vs. Fake: What's the Difference?
You may find counterfeit vapes in gas stations and unlicensed vape shops. They might look similar to the real products, but what's within them can be unpredictable - Here is how to tell the difference of a fake.
- No Security Code: No sticker on the box or code has already been scratched.
- Weak Flavor: The flavor tastes burnt or fades easily after 100 puffs.
- Bad Printing: Blurry texts or misspelled logo on the package.
- Battery Issues: The device gets extremely hot or dies in an hour.
- Price: Way too cheap (e.g., $10 for a 35K puff device).
- Verifiable: Has a valid security code that can be verified successfully.
- Rich Flavor: Consistent taste from our Genuine pods.
- Premium Build: Smooth finish, high-quality screen display.
- Safety: UL-certified battery with overcharge protection.
- Warranty: Covered by our Genuine return policy.
Why You Should Never Use a Fake
Bad tastes are not the only thing you'll get from counterfeit device - there might be health risks, too. Fake vapes can be produced in unregulated factories with no safety standards.
- Unknown E-Liquid: Might contain heavy metals, pesticides or excessive nicotine levels.
- Fire Hazard: Low-quality batteries can overheat and even explode during charging.
- No Support: Defective fake vapes will never be covered by any warranty. We cannot serve you with any replacement unless you've bought your devices from the Genuine Store.
Stop Taking Risks. Buy Direct.
Ordering directly from the source is the only way to get 100% authenticity, safety and freshness. We ship directly from our US warehouse, so you can always keep track in your orders.
Shop Authentic Lost AngelVerification FAQ
I've entered a security code and it was "Already Verified". Is it fake?
Make sure it's the first time you verify your device. If it's not, then everything's fine. But if it is, you may have bought a counterfeit. The code may be a copy of an authentic device and can be used repeatedly on clones. Please stop using it immediately.
I bought a Lost Angel vape near me, how do I know it's real?
Just follow the instructions above to check the security code. However, buying from gas stations or unGenuine smoke shops itself can be very risky. To avoid fake products more effectively, we recommend buying directly from our Online Store. Here, we'll only serve you with 100% authentic devices in best storage conditions.
What should I do if I bought a fake?
Do not use it. If it's possible, keep your receipt, return it to the store where you bought it and ask for a refund or replacement. Then you can Contact Us and report the location. Though we cannot refund items bought elsewhere, your report can be helpful.